Apple Macintosh CD: Power Macintosh 5200/75 (alt)/Apple Macintosh CD - Power Macintosh 5200_75.7z/Apple Macintosh CD - Power Macintosh 5200_75.bin/Extras/PowerTalk Extras/PowerTalk Mail Gateways/STF PowerFax™ PE Gateway/PowerFax™ PE Manual/PowerFax™ PE Manual

Common Ground | 1994-07-22 | 882KB | 3,175 lines

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New Century Schlbk
l#This is an introductory version of:

STF PowerFax
 Personal Edition
l6A full-featured commercial version of PowerFax will be
6available.  To ensure that you receive notification of
availability
and a discount price
 please send in the
Registration.
+H7'Copyright
 1994 STF Technologies, Inc.
STF Technologies, Inc.
Junction I-70 & Highway 23
Concordia, MO  64020
AppleLink:  D1870
CIS:  74740, 1244 or GO STFTECH
"America On Line:  Keyword: STFtech
STF BBS:  [phone]
World:  STFtech
New Century Schlbk
STF PowerFax
Support:
JFor assistance with the software, please contact STF electronically at one
of the following addresses:
AppleLink:  D1870
CIS:  74740, 1244 or GO STFTECH
"America On Line:  Keyword: STFtech
STF BBS:  [phone]
World:  STFtech
Credits:
Program by:
Alfian Budihardjo
Sherwood Hoyt
Vadim Eydelman
Michael Sketers
Doug Troxell
    Mitch Fry
Larry Nipko
John Holliday
Documentation:
Don Reid
Special Thanks to:
Michael Bayer
Pierre Leclercq
John Gildred
Martin Minow
Scott Kuechle
Jim Pelkey
Monica Pal
Godfrey DiGiorgi
Steve Falkenburg
Mitchell Kleinrock
Significant Others:
Jason Collins
David Weis
Clint Fockler
Steve M.
Mark S.
Derek M.
Eric L.
Doug B.
Todd H.
Brett M.
Steve K.
Stacy N.
Ryan B.
Rich R.
Charlotte B.
Dom Perignon by:
Gursharan Sidhu
New Century Schlbk
STF PowerFax
Software License Agreement
]Use of STF PowerFax
 PE software indicates your acceptance of a limited software license from
YSTF Technologies, Inc. and your agreement to be bound by the terms and conditions of this
license.
bThe purchaser of this product (Licensee) is the recipient of a personal, nontransferrable, and non
Wexclusive right to use STF PowerFax
 PE software on one computer system at a time.  The
XLicensee may not transfer STF PowerFax
 PE software to a third party unless the Licensee
_transfers all copies of STF PowerFax
 PE software to the third party and the third party agrees
bto be bound by all terms and conditions of this license.  No title to the intellectual property in
\STF PowerFax
 PE software is transferred to the Licensee.  Further, the Licensee may not use
JSTF PowerFax
 PE software in a time-sharing or a service bureau operation.
XSTF PowerFax
 PE product manuals and the software described in them are copyrighted with
aall rights reserved.  Under copyright laws, neither the manual nor the software may be copied, in
^whole or in part, without the written consent of STF Technologies (except during normal use of
(the software or to make a back-up copy).
Limited Warranty
`All STF software is sold
as is
 without warranty of any kind. The entire risk as to the quality
Vand performance of such software is with the purchaser. STF shall have no liability or
aresponsibility to the original purchaser or any other person or entity with respect to any claim,
[loss, liability, or damage caused or alleged to be caused directly or indirectly by any STF
^software. This disclaimer includes but is not limited to any interruption of services, loss of
]business or anticipatory profits or any incidental, consequential and/or other damages of any
`kind resulting from the purchase, use or operation of any STF software. Some states do not allow
_the limitation or exclusion of implied warranties or of incidental or consequential damages, so
Nthese limitations and exclusions concerning STF software may not apply to you.
REvery reasonable effort has been made to ensure that STF product documentation and
apromotional materials accurately describe STF product specifications and capabilities at the time
[of publication. However, because of on-going improvements and updating of STF products, STF
^cannot guarantee the accuracy of printed materials after the date of publication and disclaims
+liability for changes, errors or omissions.
Trademark Information
SSTF PowerFax
 PE is a trademark of STF Technologies, Inc.   Apple
, the Apple logo,
KAppleLink, and Macintosh
 are registered trademarks of Apple Computer, Inc.
GAppleMail, Finder, and PowerTalk are trademarks of Apple Computer, Inc.
APictureCDEF
 Copyright 1992 Sherwood Hoyt.  All rights reserved.
 1994 STF Technologies, Inc.  All rights reserved.  Brand and product names are
Sregistered  trademarks of their respective holders.  All specifications, terms, and
Tconditions of products and services are subject to change without notice and without
    recourse.
New Century Schlbk
STF PowerFax
Table of Contents
*IMPORTANT NOTE
 Using this Documentation:
5This
manual
 is provided in electronic format using
Common Ground
from No Hands Software.
LTo go directly to the desired page, select
Go to...
 from the Page menu and
Htype the page number.  Or use the
 and
Previous
 page commands to
Hscroll forward or backward one page at a time.  Note the
command->
command-<
 shorcuts.
H    Section 1
Introducing STF PowerFax
  PE
STF PowerFax Features
STF PowerFax
 Overview
FaxView
 Overview
H    Section 2
)H"Getting Started with STF PowerFax
Requirements
Before Installing
Installation
l"Minimal STF PowerFax Configuration
l(Adding PowerFax Service to the Key Chain
l$Configuring the STF PowerFax Service
Smart Dialing Info Page
Sending the Registration
H    Section 3
Configuring STF PowerFax
l(Adding PowerFax Service to the Key Chain
l Configuring the PowerFax Service
Smart Dialing Info Page
Outgoing Info Page
Other Settings
 STF Settings
Connection
Line Manager
    CoverPage
Dialing
    Fax Modem
Fax Software
Modem Init
H    Section 4
Creating a Fax Address
Creating a New User
Adding a Fax Address
    Just dial
Smart Dialing
System will dial:
H    Section 5
Mailer
 Type-In Addressing
Typing a Temporary Address
New Century Schlbk
STF PowerFax
H    Section 6
Sending a Fax
Using the PowerTalk Mailer
Supported Letter Formats
Preferred Letter Format
"Supported File Types for Enclosure
.Supported File Types for Drag-and-Drop Sending
Scheduling
Stopping a Fax
Fax Imaging Process
AppleMail Format
Snapshot Format
STF Fax Format
Forwarded Letter
TEXT File Imaging
PICT File Imaging
STF Fax File Imaging
H    Section 7
Status
 Mailbox Trays
Error Icon
In Tray and Out Tray Errors
H    Section 8
)H%Receiving Faxes
 FaxView Application
The FaxView Button Bar
Magnification pop-up menu
Precision mutton
Print Breaks button
Page Breaks button
Page Rotation buttons
Printing Faxes
Adjusting Print Breaks
File Menu Commands
Edit Menu Commands
View Menu Commands
Precise Bitmap Alignment
Precise Measurements
Print Breaks
Page Breaks
Smooth
Mail Menu Commands
Add Mailer/Remove Mailer
Forward
H    Section 9
Custom CoverPages
Creating a Custom CoverPage
Using Attributes
Arranging Labels and Attributes
Modifying Attributes
Attribute Field Width
Text Wrapping
New Century Schlbk
STF PowerFax
H7Section 10  Using Other Communications Applications  45
Sharing the Serial Port
With Line Manager
Without Line Manager
Turning On Line Manager
Configuring Line Manager
Line Manager Errors
H%Section 11  STF PowerFax
 Error Codes
Mailbox Errors
Correctable
Informational
Warning
Letter Errors
STF PowerFax Error Codes
New Century Schlbk
Introducing STF PowerFax
Introducing STF PowerFax
KSTF PowerFax
 Personal Edition (PE) provides a personal fax gateway for the
Apple PowerTalk
 environment.
NSTF PowerFax provides the fax tools to build upon the tightly-integrated
Jflexible
 PowerTalk system.  PowerFax combines with PowerTalk to meet the
Oexpanding communications needs of individuals, work groups, and organizations
"now, and as they change over time.
PSTF PowerFax simplifies address book handling, allowing fax addresses to be kept
Qwith other contact information in PowerTalk catalogs.  STF PowerFax is compatible
with
. 3.0 when additional fax capability is needed.
HLTo use STF PowerFax, you must first be able to use the following features of
HPowerTalk:  Mailbox; Catalogs; Mailer; and AppleMail.  Please review the
APowerTalk documentation for a full explanation of these features.
STF PowerFax  Features
QThe STF PowerFax Personal Gateway greatly simplifies the process of sending a fax
message.  PowerFax allows:
  Faxing from AppleMail or other mail-enabled applications
  Grayscale approximation of color images in the source document
  Background imaging converts documents to fax format while other
foreground activities continue
Call discrimination
Adaptive Answer
 Line Manager will
Dautomatically route calls to Apple Remote Access or PowerTalk Direct
$DialUp Mail (requires modem support)
  Receiving faxes in the Mailbox In Tray with other mail
  Monitoring of fax transmission status in the Mailbox trays
Smart Dialing
 of fax phone numbers based upon the PowerTalk
m at...
(location
 essential for PowerBook users
  Delay of low-priority faxes until phone rates are lower
  Creation and use of many custom fax cover pages
STF PowerFax also includes
FaxView
)6', a powerful fax management application
which:
  Allows reading of received faxes on screen
  Smoothes the display of received faxes on color monitors for vastly
improved on-screen readability
  Prints faxes on most printers
  Includes custom print breaks for handling abnormally long pages
  Supports rotation/flipping of fax pages in 90
 increments
  Copies portions of fax documents and pastes them into other applications
  Forwards fax documents using the PowerTalk mailer
New Century Schlbk
Introduction
Introducing STF PowerFax
STF PowerFax
 Overview
OSTF PowerFax is a key element of a new era in communications software
 a truly
Pcollaborative work group environment.  When combined with the built-in messaging
Fand file-sending capabilities of PowerTalk, a powerful and easy to use
;communications system becomes available to Macintosh users.
PStandard PowerTalk addressing protocols are used to send faxes
 automatically
Tby simply selecting a user or destination.  If the preferred method of communication
Ufor the selected user is fax, the document will be converted to fax format and sent
&without further input from the sender.
QPowerFax places incoming faxes in the user
s mailbox In Tray.  A received fax can
Jbe Forwarded as a fax through the STF PowerFax gateway.  PowerTalk type-in
Faddressing, available in the Mailer, allows faxes to be sent to a new
    temporary
HGaddress by simply typing the fax number into the Mailer.  New permanent
4addresses may also be created in a Personal Catalog.
FaxView
 Overview
QThe FaxView application is used to view faxes that are received in the Mailbox In
STray.  FaxView provides a powerful set of tools for viewing and forwarding received
fax communications.
FWhile viewing, you can use the
magnification
 pop-up menu to select a
Tmagnification level from 50% to 2400% of actual size, allowing you to fit the entire
8fax on screen or make even the smallest details legible.
HThe Smooth command makes faxes easier to read, displaying the image with
Tmultiple grayscale levels when a color or grayscale monitor is available.  Smoothing
>improves text readability and the clarity of grayscale images.
RAdjustable print-break lines allow selection of any portion of a fax for printing.
OPrint breaks may be placed wherever desired
 very useful when extra-long pages
are received.
UYou may select all or a portion of a fax to be copied and pasted into other documents
via the clipboard.
TPage rotation buttons allows fax pages to be rotated or flipped to make it easier to
Qread pages that were received backwards or rotated.   Rotating a page 90
 left or
Lright from portrait view makes it easier for you to read a fax page when the
>contents (such as a spreadsheet) are in landscape orientation.
JThe Add Mailer command in the Mail menu adds a PowerTalk mailer, making it
Jeasy to forward a copy of a received fax to another address via PowerTalk.
New Century Schlbk
H!Getting Started with STF PowerFax
H!Getting Started with STF PowerFax
TThis section explains how to install, configure and start using PowerFax. Additional
Mand advanced options are explained in the
Configuring STF PowerFax
 section.
Requirements:
LSTF PowerFax requires the following resources to operate.  Please check your
"system before installing PowerFax.
'System 7.1.1 (or later) with PowerTalk
)A Macintosh II (68020) or faster computer
>A compatible fax modem (preferably attached to the modem port)
'2.5 Mb hard disk space for installation
E320 Kb of RAM when PowerFax is running, 420-650 Kb when sending a fax
-1200 Kb of RAM to use the FaxView application
 Notes:
IWhen fax services are not needed, you can disable PowerFax using the
 command in the Finder
s special menu to regain some memory.
JDisable dithering of color images on the Outgoing info page if you need to
%minimize the use of RAM when sending.
Before Installing
If a copy of
22.x is installed and in use on the Macintosh, all
components must be removed.
+2.x and PowerFax will not operate correctly
H%when installed on the same Macintosh.
'2.x components and their locations are:
!FaxSTF
 folder on the hard drive.
;FaxStatus DA & QuickFax DA
 in the Apple Menu items folder
2FaxMenu control panel in the Control Panels folder
BFaxPrint extension & FaxMonitor extension in the Extensions folder
%FaxSpool
 folder in the System Folder
The capabilities of
 and
 are available in
3.x, which is
compatible with PowerFax.
  IMPORTANT NOTE:
CIf you reinstall PowerFax on a Macintosh which already has PowerFax
Kinstalled, you must complete the following sequence to enable the software:
LInstall, Restart, Configure (at least a minimal configuration), Restart, and
Ithen Use.  Failure to follow this procedure will result in unexpected and
1unusual results when you attempt to use PowerFax.
Installation
NFind the STF PowerFax
 folder on the System 7.5 CD-ROM and follow these steps:
RDouble-click the
Installer
 icon in the STF PowerFax
 folder on the System 7.5 CD
ROM to begin.
New Century Schlbk
Getting Started
H"Getting Started with STF PowerFax
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HClick the Continue button in the STF PowerFax splash screen to continue.
1Click the Install button to install the software.
QSelect the proper modem model from the Modem Selection panel and click the Select
button to continue.
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  Note:
LIf the attached modem model does not appear in the installer screen, use the
Driver Type
 installation option.  Click the Driver Type radio button and
Kselect the correct driver for the modem chip set.  Please consult the modem
Edocumentation or contact the manufacturer if the chip set is unknown.
AClick the Restart button when prompted to restart your Macintosh.
H"Minimal STF PowerFax Configuration
RBefore STF PowerFax software can be used to send or receive faxes, it is necessary
$to minimally configure the software.
*)(Adding PowerFax Service to the Key Chain
ISTF PowerFax Service must be added to the PowerTalk Key Chain as follows:
ISelect the Key Chain from the Mail and Catalogs folder in the Apple menu.
New Century Schlbk
Getting Started
H"Getting Started with STF PowerFax
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33#00#
)The PowerTalk Key Chain window will open.
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4Click the Add button to add a communication service.
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!Select STF PowerFax and click OK.
LA new
STF PowerFax
unconfigured
 Local Fax Gateway
 will appear in the Key
Chain.
New Century Schlbk
Getting Started
H"Getting Started with STF PowerFax
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H$Configuring the STF PowerFax Service
RIn order to operate properly, the new PowerFax Service must be configured.  Select
Nthe STF PowerFax service and click Open to open the STF PowerFax configuration
Mwindow which contains two information pages:
Smart Dialing
 and
Outgoing.
Smart Dialing Info Page
NWhen the STF PowerFax service is opened, the
Outgoing
 information page (info
Qpage) will appear.  Select
Smart Dialing
 from the pop-up menu at the top of the
2Fax info page to open the Smart Dialing info page.
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(%)J@
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HQThe name of the currently selected
 location, for which the Smart Dialing
5options apply, will appear in the upper right corner.
New Century Schlbk
Getting Started
H"Getting Started with STF PowerFax
HOThere are two main sections on the Smart Dialing info page:
My Fax Modem
Prefix for.
  For a minimal configuration, the
My Fax Modem
 section shown below
Nmust be completed with the correct Country code, City/Area code, and Fax phone
 number for the current location.
pJ    JR
BJ    JR
  NOTE:
NIf you need to use an access number such as 9 to access an outside line, click
Ithe
Other Settings
 button on the Outgoing info page to enter a
Prefix
Nstring in the
Dialing
 settings panel.  Additional suffix, macro dialing, and
Nother options may be set for each location in the other STF Settings panels as
Adescribed in the
Configuring the STF PowerFax Software
 section.
HOAfter completing the
My Fax Modem
 section, close the STF PowerFax information
Tpage by clicking the
close box
 in the upper left corner, then close the Key Chain.
>You must now restart your Macintosh to enable use of PowerFax.
Sending the Registration
QThe STF PowerFax Registration is an AppleMail letter that will open automatically
Nwhen you restart your Macintosh after adding and configuring PowerFax service.
GThe letter is pre-addressed with an 800 number (for registration only).
Note:
JIf you are sending the registration from a location which does not support
KU.S. 800 numbers, please edit the STF electronic address information in the
business card
 located in the STF PowerFax
 folder to dial the correct
1number, [phone], and readdress the letter.
HLRegistration is important because only registered STF PowerFax users will be
Vnotified and be eligible for special discounts on the full-featured commercial version
*of STF PowerFax when it becomes available.
RPlease fill in all information fields in the STF PowerFax Registration letter then
Nchoose Send from the Mail menu to send the Registration.  When the Send dialog
box appears, click OK.
NOTE:
KIf the Registration fails to send properly, there may be a problem with the
Hsoftware configuration.  Please check the configuration settings and try
Jrestarting the Macintosh.  Then re-open the Registration letter in the STF
PowerFax
 folder and try again.
New Century Schlbk
Configuring PowerFax
Configuring PowerFax
MSTF PowerFax
 requires additional configuration to take full advantage of the
Kcollaborative work environment.  The minimal configuration explained in the
Getting Started...
 section is acceptable in most installations, but additional
3options are available as explained in this section.
(Adding PowerFax Service to the Key Chain
EThe PowerTalk Key Chain contains essential configuration and password
information for
< PowerTalk (AOCE) services.  Before PowerFax software can be
HMused, an STF PowerFax service must be installed in the PowerTalk Key Chain as
follows:
POpen the Key Chain, located in the
Mail and Catalogs
 folder in the Apple menu.
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33#00#
WClick the Add button.  A dialog will appear asking what type of service is to be added.
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New Century Schlbk
Configuration
Configuring PowerFax
#Select
STF PowerFax
 and click OK.
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LA new
STF PowerFax
unconfigured
 Local Fax Gateway
 will appear in the Key
Chain.
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H Configuring the PowerFax Service
ISelect the STF PowerFax service and click
 to open the STF PowerFax
Qwindow, which consists of two information pages:
Smart Dialing
 and
Outgoing.
Smart Dialing Info Page
RThe
Outgoing
 info page will appear.  Select
Smart Dialing
 from the pop-up menu
Iat the top of the Outgoing info page to open the Smart Dialing info page.
New Century Schlbk
Configuration
Configuring PowerFax
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(%)J@
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I@JJ@
 )JHJI
HQThe name of the currently selected
 location, for which the Smart Dialing
:options will apply, will appear in the upper right corner.
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POWERBOOK NOTE:
lATo enjoy the full benefit of Smart Dialing, set different dialing
Goptions for each location (
at home,
at work,
on the road
).  To
Ddisplay the settings for another location, use the
 command
in the Finder
Special
 menu.
HJThere are two main sections in the Smart Dialing page:  The
My Fax Modem
Psection which permits you to set the Country code, City/Area code, and Fax phone
Snumber for the selected location; and the
Prefix for
 section which is used to set
dialing prefix options.
NType in the Country code for the chosen location.  The default is
 for USA.
(%)J@
    (%)J
0Type the City/Area code for the chosen location.

5Type in the Fax phone number for the chosen location.

pJ    JR
BJ    JR
\Type in the prefix for
International calls:
  The default is
 for calls originating in
the US.

JRBRH@
New Century Schlbk
Configuration
Configuring PowerFax
OType in the prefix for
Long distance calls:
  The default is
 for US calls.

!)HIA
)HHI@
!)HI1
!)HI    %)@JI
ZType in the prefix for
Local calls:
  If attached to a local PBX system which requires an
Waccess code (usually a
) please use the
Prefix
 field in the Dialing settings panel
Twhich is accessed by clicking the
Other Settings
 button in the Outgoing info page.

JRBRH@
VCheck the state of the
Use suffix for non-local calls only
 checkbox.  The default is
checked
 because you will not usually want a dialing suffix, such as a calling card
%number, to be dialed for local calls.

)!)$!))
  NOTE:
HAdditional prefix, suffix, and macro dialing options may be set for each
Ilocation in the Other settings
Dialing
 panel described in the following
section.
Outgoing Info Page
DWhen the STF PowerFax window is opened, from the PowerTalk Key Chain
Dwindow, the PowerFax
Outgoing
 configuration info page will appear.
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RRBI    IK
IIHA%%
'IIxA%=
)II@E"!
HRThis page is used to configure options for outgoing faxes.  The currently selected
Olocation will appear in the upper right corner of the window.  To choose set-up
Roptions for another location, select
 from the Special menu to change the
currently selected location.
New Century Schlbk
Configuration
Configuring PowerFax
WUse the
Send low priority messages daily at:
 pop-up to set the time for low priority
Vmessages to be sent.  Messages marked for
low priority
 will be held until after this
?time.   Use the pop-ups to select the hour and either AM or PM.
`#!9)H)*    aK    $
)@HIH
H)*    AJ    $
`#!E    H)
    AJ    $
WSelect fax resolution using the
Resolution:
 pop-up.  Choose
 (203x196 dots per
Zinch) for highest quality in the sent fax; or
 (203x98 dpi) to keep transmission time
Pto a minimum.  If the recipient plans to use Optical Character Recognition (OCR)
Osoftware on the fax after reception, select
 resolution for best results.
WCheck the
Simulate color in source image by dithering
 box to send color images in the
Rsource document as dithered grayscale images.  Allowing dithering will result in a
Umuch better representation of a color image which appears in the source document, but
Twill significantly increase the time required to send.  Non-color images will not be
    affected.
RRBI    IK
Note:
IDithering is a memory-intensive process.  If you are using dithering, you
Ishould have at least 650Kb of free RAM available or faxes cannot be sent.
GChoose
About this Macintosh
 in the Apple Menu.  If the largest unused
Jblock is less than 650 Kb you will need to disable dithering or quit other
0applications to free up RAM for PowerFax to use.
VCheck the
Cover page PICT file:
 box to include a background picture on the fax cover
page.
II`HR
*(WIn the dialog box, select a PICT file to be used.  Two sample CoverPages are located in
(the STF folder inside the System Folder.
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""""""
ffffff
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ff33ff
ff3333
33ffff
33ff33
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""""""
WThe name of the selected PICT file will appear in the box at the right.  Please see the
0section on Cover Page customization for details.
JJB    ),
HHE"!
New Century Schlbk
Configuration
Configuring PowerFax
Other Settings
 STF Settings
QClick the
Other Settings
 button in the STF Fax Service
Outgoing
 info page to
Naccess additional settings for the PowerFax software.  The STF Settings window
appears:
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33ffff
33ff33
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UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
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UUUUUU
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""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
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""""""
  IMPORTANT NOTE:
HDefault settings are usually best.  Depending on the modem hardware, and
=the fax driver installed, certain options may not be offered.
HROptions are grouped into several different settings panels that can be selected by
Pclicking the icons at the left side of the STF Settings window.   Click the Done
Abutton to close STF Settings at any time.  Changes will be saved.
Connection
JClick the Printer or Modem icon to indicate the port to which the modem is
Tconnected.  It will normally be connected to the modem port (the default selection),
Pbut the Printer port may also be used.  If you are using an Apple Express Modem,
Express Modem
 port will appear in the panel.
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ff3333
33ffff
33ff33
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wwwwww
UUUUUU
DDDDDD
""""""
POWERBOOK NOTE:
l>When using a PowerBook internal modem, an Internal icon should
Eappear.  If it does not, click the Done button to close STF Settings,
@open the PowerBook control panel and select Internal modem, then
return to this settings panel.
New Century Schlbk
Configuration
Configuring PowerFax
Line Manager
QLine Manager allows different types of  communications software packages to share
Othe modem and serial port.  If the attached modem supports the feature known as
call discrimination
adaptive answer
)[, (the ability to determine whether a call is
HTvoice, fax, or data) the Line Manager will be available.  A full explanation of Line
NManager may be found in the
Using Other Communications Applications
 section.
Cover Page
OThis panel displays the PowerTalk account name entered in the Key Chain and the
Rfax number for the currently selected location.  The other fields allow entry of a
Kvoice phone number and company name to be printed on fax cover pages.  This
Rinformation must accompany every fax, on either the cover page or the page header.
NOTE:
>If STF PowerFax
 is installed on a computer which already had
Dinstalled, the
Your Name
 and
Fax Number
 fields will be editable.
GHowever, PowerFax ignores any changes made to these fields and uses the
Fentries in the Key Chain.
Your name
 must be changed by clicking the
Change Code
 button in the Key Chain.
Fax number
 must be changed in
My Fax Modem
)O)section on the
Smart Dialing
 info page.
Dialing
GThe Dialing panel is used to set dialing options for fax transmissions.
SSelect the type of dialing service from the Phone menu.  If the attached phone line
Qsupports only rotary service, select
pulse.
  Otherwise, use the default
tone.
YSelect a Detect option to specify if the fax modem should check for a dial tone before it
Sbegins dialing a fax number and if it should check for a busy signal after dialing.
PThe Carrier menu is used to set the length of time the modem should wait for the
Rremote device to respond before hanging up.  A longer wait time allows combination
QFax/Answering machines to determine the call type and send an appropriate carrier
signal.
SThe Comma Pause menu is used to set the wait time (delay) for each
comma
 inserted
Win a phone number.  This allows pauses in the dialing sequence to allow time for access
,to an outside line or long-distance service.
[The Prefix field is used to set a string of characters, such as the access digits needed to
Vaccess an outside line on a PBX system (9 or 8) or a calling card access number, to be
dialed
before
E every fax number.  This prefix will only be used if Smart Dialing is
Uselected.  It will not be dialed if you use Type-In addressing or select
Just dial.
ZThe Suffix field allows entry of a string of characters, such as a calling card or billing
account number, to be dialed
after
  every long distance fax number.
VThe Macro Dial String box allows entry of a string of numbers to replace the character
 when it occurs in a fax phone number.  If
555-1212
 is the macro dial string, the
=fax number
123 M 456
 would be dialed as
123 555-1212 456.
New Century Schlbk
Configuration
Configuring PowerFax
NOTE:
IThe Macro Dial String cannot be used with Type-In Addressing or the
>dial
 option.  These dialogs require that the number be typed
exactly
)$     as it is
Kto be dialed.  You must add your outside line access code if necessary when
1using Type-In Addressing or the Just dial option.
H    Fax Modem
LClick on the
Fax Modem
 icon to open the Fax Modem Settings panel, which is
"used to set the fax modem options.
VClick the
Modem...
 button to open the
Modem Selection
 dialog.  Select the attached
Pmodem by model name or driver type.  The modem initialization string and a brief
Pmodem description will be displayed.  Each
location
 may have a different modem
Tselection, permitting easy switching between different modems.  If  switching from a
RClass 1 to a Class 2 modem, (or vice versa) a restart will be necessary.  Changing
?modem models without changing Class does not require a restart.
IMPORTANT NOTE:
LThe
Modem
 button will be disabled if there is not enough memory available.
JTo make the button active, try closing other windows and applications.  It
Dmay also be necessary to wait a few minutes for the button to become
enabled.
SSelect a speaker setting from the Speaker On menu.  Choose
Never
 to turn off  the
Rmodem's speaker  while sending a fax.
During Connect
 turns the speaker on until
Jsending begins.
During Handshaking
 turns the speaker on until it begins
Rtransmitting the fax and on again between pages.
Always
 turns the speaker on for
the entire transmission.
  NOTE:
=Speaker options will be disabled if the modem has no speaker.
.Some modems do not support
During Handshake.
LThe
Volume
 menu is used to set the volume of the modem's internal speaker.
PThe
Answer On
 menu is used to select the number of rings the modem should wait
Zbefore answering.  More rings will allow time for the handset to be picked up first if the
Umodem is not attached to a dedicated line.  If
Never
 is selected PowerFax will only
Uopen the serial port to send.  The port will remain closed at all other times and fax
reception will be disabled.
VThe
 menu is used to select the fastest transmission speed to use when sending a
Sfax.  Actual sending speed may be reduced by line quality and the capability of the
receiving device.
QThe
Receive
 menu is used to select the fastest transmission speed to allow when
Vreceiving a fax.  The capability of the sending device may reduce the actual receiving
speeds.
  IMPORTANT NOTE:
ISend and Receive speed options will be disabled for a Class 2, 14,400 bps
modem.
New Century Schlbk
Configuration
Configuring PowerFax
Fax Software
QClick the Fax Software icon to modify the fax software settings.  Please read the
IMPORTANT NOTE
 that follows item 4.
OThe Call Retries option sets the number of attempts to be made before giving up
Rsending a fax.  This is useful when a number is busy, the fax transmission is only
@partially successful, or no one is present to check for success.
JThe Retry Interval option allows the delay between call retries to be set.
UThe Page Header checkbox turns the page header information at the top of fax pages on
Sor off.  Uncheck this box to send faxes without header information.  Please see the
&Important Note following this section.
VThe Station Message entry box allows entry of an ID, up to 20 numerical characters (or
space
), to be sent to the receiving fax machine.  This message (normally your
Sfax number) appears in the display window of the receiving fax machine or computer.
  IMPORTANT NOTE:
IThe Telephone Consumer Protection Act of 1991 makes it unlawful to send a
Ofax without including the date, time of transmission, I.D. of sender, and phone
Lnumber.  This information must appear on either the cover page or at the top
Gor bottom of each page.  The Page Header option should NOT be unchecked
Junless a cover page is being sent which contains the required information.
Modem Init
MClick on the Modem Init icon to open the Modem Initialization String settings
Upanel.  This panel is used to modify the initialization string sent to the modem when
'a fax transmission or reception begins.
  IMPORTANT NOTE:
FThe Modem Initialization String is an advanced feature.  Please do not
Mattempt to modify the Modem Initialization String unless you are certain that
Gthe modem requires a different string.  The default is usually correct.
New Century Schlbk
Creating a Fax Address
Creating a Fax Address
OFax addresses are stored in user information cards, which are kept in PowerTalk
SCatalogs.  You can create a new user or add a fax address to an existing user using
Mthe information cards in the personal catalog.  Begin at step 4 to add an STF
%PowerFax address to an existing user.
Creating a New User:
ROpen a PowerTalk Personal Catalog.  The default catalog is located in the Mail and
JCatalogs folder in the Apple menu.  The personal catalog window will open.
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ff3333
33ffff
33ff33
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wwwwww
UUUUUU
DDDDDD
""""""
PChoose New User from the Catalogs menu.  An information card for a new
untitled
&user
 appears in the personal catalog.
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ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
Type a name for the new user.
New Century Schlbk
Creating Fax Addresses
Creating a Fax Address
UDouble-click the icon to the left of the user name to open the user information card.
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ff3333
33ffff
33ff33
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DDDDDD
""""""
ffffff
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ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
PType the user's name and company name.  You may paste a company logo  or picture
Rinto the Business Card information page.  Select other information pages using the
Rpop-up menu in the upper-right corner.  Enter personal information and comments in
Othe Personal Info info page and Phone Numbers in the Phone numbers info page if
desired.
NOTE:
GPowerFax phone numbers are added to the Electronic Addresses info page.
Adding a Fax Address
TChoose the Electronic Addresses info page from the pop-up menu to add a fax address.
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33ff33
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""""""
ffffff
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ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
New Century Schlbk
Creating Fax Addresses
Creating a Fax Address
Click the Add button.
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ff3333
33ffff
33ff33
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DDDDDD
""""""
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ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
PSelect Fax and click the OK button.  A new
untitled
 Fax address appears in the
Electronic Addresses info page.
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ff3333
33ffff
33ff33
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DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
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UUUUUU
DDDDDD
""""""
Type a name for the address.
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ff33ff
ff3333
33ffff
33ff33
3333ff
333333
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UUUUUU
DDDDDD
""""""
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ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
VDouble-click the new fax address to open the address info page where you can enter the
&fax number and select dialing options.
New Century Schlbk
Creating Fax Addresses
Creating a Fax Address
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33ffff
33ff33
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""""""
I@JRR
I0JRR
VEnter the user
s name in the
Deliver to
 box.  This name will appear on the fax Cover
8Page and in the Page Header, if the Page Header is used.
SClick one of the radio buttons to select
Just dial
Use smart dialing for this
number.
H    Just dial
Just dial
 is selected, enter the phone number exactly as it should be dialed.  The
displayed number will
always
)&8 be dialed, regardless of the location selected with the
 command in the Finder
s Special menu.  If you are on a PBX system and
Oneed to use an access number to get an outside line, it must be included in the
Snumber typed in this box even if you entered a prefix in the Dialing Settings panel
when you configured PowerFax.
WIf faxes are sent and received from only one location,
Just dial
 will normally be the
best option.
Smart Dialing
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ff3333
33ffff
33ff33
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""""""
POWERBOOK USER NOTE:
l@Smart Dialing is especially useful for PowerBook users who often
Gsend faxes from multiple locations.  If
Smart dialing
 is selected the
5number to be dialed for the STF PowerFax address will
?automatically be changed to ensure the correct number is dialed
&when the
 location is changed.
EThe
I'm at...
 command in the Finder
Special
 menu is used to set
Hyour location.   Different dialing options may be set for the
at work,
at home
 and
on the road
 locations.  In addition, if the location
Dsettings are changed at a later time, dialing of fax address numbers
0will always adjust to the new location settings.
New Century Schlbk
Creating Fax Addresses
Creating a Fax Address
TEnter the fax phone number, separating it into the
Country code:
 field,
City/Area
&code:
 field and
Fax Phone #:
 field.
VUse the
When I'm...
 pop-up menu to select the location for which the dialing options
will apply.
JSelect the level of smart dialing to be used from the
dial:
 pop-up menu.
with full smart dialing
 will always compare the Country and City/Area codes to
Qthe current location setting and omit them from the dialed number if they are the
Vsame.  If theyu are different, the entire number including both codes, will be dialed.
EXAMPLE:
IAssume the City/Area code for the
My fax modem
 section of the
at work
Plocation info page is set to 816.  If the PowerFax address City/Area code is 913
Jand the Fax number is 555-1212, the software will dial:
1+913+555-1212.
long distance prefix + fax phone
 will dial 1 (or the code entered for the long
Vdistance prefix in the
My fax modem
 section of the Smart Dialing info page) plus the
fax phone number,
excluding
)/9 the City/Area code.  This option is for non-metropolitan
Wareas, like much of the Midwest, in which the long distance access code is required but
Lthe city/area code is not.  This is often referred to as
One-plus dialing.
EXAMPLE:
KAssume the City/Area code for the
at work
 location is set to 816.  If the
IPowerFax address City/Area code is 913 with a Fax number of 555-1212, the
 software will dial:  1+555-1212.
fax # only
 will dial only the fax phone number.  This option is for metropolitan
Rareas like Kansas City, MO/KS, which cross area codes, but do not require the long
distance dialing code.
EXAMPLE:
HAssume the City/Area code for the
at work
 location set to 816.  If the
JPowerFax address City/Area code is 913 and the Fax number is 555-1212, the
2software will dial only the Fax number:  555-1212.
System will dial:
System will dial:
 area at the bottom of the window displays the exact
HPnumber that will be dialed, as determined by the currently selected location and
Ndialing option settings.  If you need a PBX access number to be dialed for the
Yselected location, it should appear at the beginning of the dialing string or it will not
Tbe used.  If it does not appear, please check the Prefix box in the Dialing settings
=panel for the current location and enter the required string.
QIf a number has not been entered for the selected location, an error message will
Qappear.  If the error message appears, open the PowerTalk Key Chain and enter the
Snecessary information for the current location as described in the
Configuring STF
PowerFax
 section.
New Century Schlbk
Mailer
 Type-In Addressing
Mailer
 Type-in addressing
LYou can send faxes to any fax number without creating a user with a PowerFax
Laddress in the Personal Catalog.  Type-In Addressing in the PowerTalk mailer
Dallows you to type a temporary fax phone number (not saved) address.
Typing a Temporary Address
0Expand the mailer if it is not already expanded.
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ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
8Click the Recipients icon to open the addressing dialog.
>Click the Pencil button to open the Type-In Addressing dialog.
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ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
 Select Fax from the Kind pop-up.
VType in the fax phone number of the recipient, exactly as it needs to be dialed.  If a
TPBX access number is needed (9 or 8 for example), it must be included in the number.
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ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
New Century Schlbk
Type-In Addressing
Mailer
 Type-In Addressing
GClick the To button to add the typed-in address to the Recipients list.
 Add other recipients if desired.
Choose Send from the Mail menu.
1Click Send in the Send dialog to send the letter.
New Century Schlbk
Sending a Fax
Sending a Fax
TThis section outlines the process of using PowerFax to send letters.  Selecting send
Noptions to reduce the cost of fax transmissions is also explained.  A detailed
Tdescription of the fax imaging process is included to assist in determining the best
>format to send.
Snapshot
 is generally the preferred format.
Using the PowerTalk Mailer
RFaxes may be sent directly from any application that supports use of the PowerTalk
mailer.  To send a fax:
RChoose Add Mailer from the application
s menu.  The exact location of this command
Pdepends on the application.  Most will have a Mail sub-menu in the File menu.  A
Astandard PowerTalk Mailer will be added to the document
s window.
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ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
UClick the Recipients button to select a recipient with a fax address.  Please see the
Xsection on Type-In Addressing for a detailed explanation of that option.  Click the Find
&button to look up an existing address.
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ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
  IMPORTANT NOTE:
EA letter sent to an address selected from a Personal Catalog or other
IPowerTalk Catalog will be sent as a fax only if PowerFax is the preferred
Aaddress on the recipient
s Electronic Addresses information card.
5Click the To button to add the address to the mailer.
9Click To or CC (copy) to add other addresses, if desired.
#Click Done to close the dialog box.
New Century Schlbk
Sending
Sending a Fax
PChoose the Send command to send the letter.  The Sending dialog box will appear.
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ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
SChoose
SnapShot
 from the
Send As:
 pop-up or click the Multiple Formats checkbox
'and select multiple formats if desired.
SClick
 to add the letter  to the PowerTalk Mailbox Out Tray.  Transmission of
VHigh and Normal Priority letters will begin immediately.  Low priority letters will be
Asent after the scheduled time as explained later in this section.
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
HLThe fax will appear in the Out Tray with
waiting
 status while the image is
Ccreated.  When imaging is complete, PowerFax will begin to send it.
Supported Letter Formats
QAfter you add a Mailer to a letter and choose the
 command, the Send dialog
Nbox appears.  In this dialog you may select one or more formats, add a digital
Usignature, and set priority.  You will need to select different (or multiple) formats
Pfor different kinds of addresses.  When the Multiple Formats box is checked, the
Epop-up menu will change to a series of checkbox items as shown below.
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ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
KPowerFax can image and send letters which are selected to be sent in either
Pstandard letter format used in PowerTalk messaging:  AppleMail or Snapshot.  Any
Qapplication supporting PowerTalk messaging should be able to generate a letter in
Sone of these formats.  PowerFax can also send letters which are already in the
 format (received or saved faxes).
New Century Schlbk
Sending
Sending a Fax
Preferred Letter Format
OIn general, Snapshot is the preferred format since using this format allows the
Koriginal application to define the page layout.  When Snapshot is selected,
SPowerFax will be most likely to maintain the original page layout.  Text formatting
((sizes, styles, etc.) will be preserved.
OWhen sending to multiple recipients, selecting multiple formats will allow each
Tgateway, including PowerFax, to send in its preferred format. If available, Snapshot
Nwill be used by PowerFax for sending to the fax addresses.  Check the Multiple
LFormats checkbox in the Send dialog and select the formats that may be used.
#Supported File Types for Enclosures
NThe PowerTalk mailer capability for adding enclosures is a very convenient and
Kintuitive method for sending additional information.  PowerFax will convert
>enclosures of the supported file types TEXT, PICT, and STF Fax
and append them
to the outgoing fax.
NOTE:
MEnclosures with other file types will be ignored by the fax software, because
PowerFax cannot read them.
H.Supported File Types for Drag-and-Drop Sending
MA convenient feature of PowerTalk is the ability to drag and drop files to an
information card.
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ff33ff
ff3333
33ffff
33ff33
3333ff
333333
wwwwww
UUUUUU
DDDDDD
""""""
VIf the recipient
s preferred address is fax, PowerFax will image the file and send it.
NAs with Enclosures, PowerFax supports TEXT, PICT, and STF Fax file formats for
drag and drop sending.
Scheduling
SThe PowerTalk standard mailer provides three levels of priority:  High, Normal, and
QLow.  STF PowerFax will immediately try to send high priority and normal priority
Yletters.  Low priority letters will not be sent until the scheduled time specified in the
1Outgoing Info page of the PowerFax configuration.
New Century Schlbk
Sending
Sending a Fax
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  POWERBOOK NOTE:
lEDifferent scheduled sending times for low-priority letters may be set
for each location.
HOWhen letters of Normal and High priority are available for processing, PowerFax
Qwill process the High priority letter first.  PowerFax will give priority to high
HLpriority letters.  However it does not attempt to maintain a strict priority
Pscheduling, so occasionally a letter with normal priority may be sent first even
9though a high-priority letter is also waiting to be sent.
Note:
LTo send a low-priority letter immediately, select it in the Mailbox Out Tray
0and choose Send Now from the Finder
s Mail menu.
Stopping a Fax
RWhen a letter is being sent, you may cancel it by dragging the letter from the Out
Tray to the trash.
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33ffff
33ff33
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""""""
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NOTE:
LA letter can not be deleted while it is being converted to a fax.  A message
Ksays the file is in use and cannot be deleted.    However, when the imaging
Lprocess is completed, the letter will be removed from the Out Tray and a non
,delivery report will be sent to the In Tray.
Fax Imaging Process
RWhen a letter or file is mailed to a fax address using a PowerTalk mailer or using
Ndrag-and-drop, PowerTalk will deliver the document to PowerFax for processing.
LPowerFax will examine the document and image to fax all the contents that it
recognizes.
QIf the document is a letter, PowerFax will first image the content of the letter,
Lselecting its preferred format when multiple formats are available, and then
Oproceed to image all enclosures of the supported types.  Each enclosure will be
Vimaged starting on a new page.  If drag-and-drop is used and the file is of one of the
Wsupported types, it will be imaged.  In either situation, after conversion is complete,
SPowerFax will image the selected cover page, if any, and add it to the beginning of
Uthe fax.  A page header will also be added to the top of each page if the Page Header
0option is checked in the Configuration settings.
New Century Schlbk
Sending
Sending a Fax
AppleMail Format
MAppleMail format does not provide any page layout information.  PowerFax will
Opaginate the document based on a 8.5
 x 11
 paper with identical left and right
6margins of 0.885
 and top and bottom margins of 1.25.
OText, styled text, and pictures will be imaged to fax.  Text will be drawn left
HUjustified, preserving any style and size changes.  The application
s default font and
Pstyle (usually Geneva 12 pt.) will be used if no style information is specified.
IMPORTANT NOTE:
ELetters sent in AppleMail format may contain sound or QuickTime movie
Gclips.  These segments will be ignored by the PowerFax software because
;there is no suitable way to represent these items on a fax.
HVA picture that is larger than the usable page size, will be scaled proportionally.  To
Pavoid breaking a picture into several pages, PowerFax will first try to place an
Sextremely large picture at the top of a new page, then scale it only enough to fit.
Snapshot Format
RWhen imaging a letter in Snapshot format, the layout is determined by the original
Oapplication.  PowerFax will attempt to preserve the page layout of the original
Qdocument.  This allows different vertical and horizontal margins to be used up to
%the maximum paper size of 8.5
 x 11.
 NOTE:
DSome applications that support the PowerTalk mailer do not correctly
Kimplement sending letters in Snapshot format.  Send a letter to yourself in
MSnapshot format to test the application.  PowerFax expects the application to
send one picture per page.
STF Fax Format
PSending a letter in this format is currently supported by FaxView.  Because this
Qformat already contains a fax image, no imaging is required, except when adding a
&cover page or page header information.
Forwarded Letter
OPowerFax will image and send the letter containing the last changes, along with
Iany enclosures added when last sent.  Other included changes and previous
Lenclosures will be ignored, just as if you were forwarding a letter with the
AppleMail letter application.
New Century Schlbk
Sending
Sending a Fax
TEXT File Imaging
RWhen a TEXT file is added to a letter as an enclosure or mailed using the drag-and
HQdrop method and the recipient
s preferred address is fax, PowerFax will image the
Xfile for sending.  TEXT-format files will be imaged left-justified on an 8.5
 x 11
 page
Twith identical left and right margins of 0.885
 and top and bottom margins of 1.25.
SThe default application style, normally 12 pt. Geneva with plain text face, will be
used.
PICT File Imaging
RWhen a PICT file is added to a letter as an enclosure or mailed using the drag-and
HQdrop method and the recipient
s preferred address is fax, PowerFax will image the
Xfile for sending.  A PICT file with a page size less than or equal to 8.5
 x 11
 will be
Xcentered on the fax page.  If the picture is larger, it will be scaled proportionally to
fit within the paper size.
STF Fax File Imaging
RFax files already contain fax images, so no imaging is necessary except to add the
coverpage or page header.
New Century Schlbk
Status
 Mailbox Trays
Status
 Mailbox Trays
QProgress of fax transmissions is monitored by checking the PowerTalk Mail In Tray
Oand Out Tray.  Faxes, like other PowerTalk mail, will appear as a line items in
these trays.
Error Icon
PWhen there is a problem sending or receiving via any PowerTalk service, an error
Sicon will appear in the upper right corner of the In Tray or Out Tray window, below
Sthe zoom box.  Click this icon to open the Mailbox Problems window, which lists the
HPowerTalk services that have problems and a description of the problems.
In Tray and Out Tray Errors
LWhen there is a problem sending, receiving, or viewing a fax, an error icon
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 will
HQappear in the upper right corner of the In Tray or Out Tray window.  If this icon
-appears do as follows to resolve the problem:
<Click on the error icon to open the Mailbox Problems window.
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!$%($$
!)IHJH
    IHJH
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R`t<%
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TClick STF PowerFax to see the date and time the problem was reported, an explanation
%of the problem, and suggested action.
UComplete the suggested action and click the Resolve button, or click the close box to
close the window.
 NOTE:
MPlease also see the section on
Letter errors
 in the section titled PowerFax
;Error Codes for additional information on error resolution.
New Century Schlbk
H%Receiving Faxes
 FaxView Application
H%Receiving Faxes
 FaxView Application
OReceived faxes are routed by PowerFax to the PowerTalk Mailbox In Tray.  Double
HAclick received faxes to open them
 just like any other document.
NWhen a fax is opened, the FaxView application is used to display the document.
SFaxView  is a powerful fax viewing application that provides extensive capabilities
Sfor handling faxes.  Faxes may be
flipped
 or rotated 90 degrees left or right for
Measier on-screen viewing.  FaxView also allows forwarding of faxes to another
6PowerTalk address using the standard PowerTalk mailer.
The FaxView Button Bar
SAt the top of the fax display is the FaxView button bar that allows the view of the
Sdisplayed fax to be modified.  The button bar includes a pop-up and several buttons
Nthat are used to modify the display.  The appearance of each button changes to
indicate the current selection.
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Magnification pop-up menu
UThis pop-up menu is used to select the viewing size of a received fax.  To change the
Smagnification of the fax, select the percentage of actual size from the menu in the
Ptool bar.  Select a smaller size to get more of the image on screen, or a larger
0magnification to see small details more clearly.
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Precision button
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HPThis button toggles between
Precise Bitmap Alignment,
 the default setting, and
Precise Measurements.
  Click the button to select either Precise Bitmap
QAlignment or Precise Measurements for the displayed fax.  This selection may also
be made using the View menu.
When
Precise Bitmap Alignment
0is selected, the fax will be drawn to the screen
HTusing an integral scaling factor.  The fax will look better and display more quickly
9with this option
 particularly at 300% scale or greater.
When
Precise Measurements
)y9 is selected, the fax will be drawn to the screen using a
HYprecise, most likely fractional, scaling factor.  The size of the fax page on screen will
Obe more accurate but the fax image will show more jagged edges and display more
.slowly, particularly at 300% scale or greater.
New Century Schlbk
Receiving
 FaxView
H%Receiving Faxes
 FaxView Application
Print Breaks button
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33ffff
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HUClick this button to hide or show Print Breaks based on the current printer selection
Sand settings.  Print Breaks show where the currently viewed fax page will be broken
\if it is too large to fit on one printed page.  If the fax page is only a little larger than
5the printed page, the fax page will be scaled to fit.
Note:
MIt is helpful to set the
Larger Print Area
 option in your Page Setup dialog
Pbox if your printer supports this option.  A normal fax page is 8.5 inches wide,
Pso the fax page must be scaled to fit a Letter-size printer page.  Selecting the
NLarger Print Area option allows the largest possible print area, and therefore
$the least reduction in the fax page.
Page Breaks button
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HNClick this button to show or hide fax page breaks.  Fax page breaks show where
-breaks occurred in the original received fax.
Page Rotation buttons
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XClick one of the rotation buttons to rotate or flip the current fax page.  By flipping a
Tpage 180
 from portrait you will be able to read a fax page that was sent backwards.
URotating a page 90
 from portrait will make it easier for you to read a fax page when
Mthe content of the page is in landscape orientation (such as a spreadsheet or
    graphic).
Printing Faxes
TTo print the received fax, choose Print from the File menu.  If necessary, the Print
Sscaling or paper size in the Page Setup dialog may be changed to match the received
&fax pages to the printer
s paper size.
Adjusting Print Breaks
UOccasionally a fax page may be received that is too long to print on a single printer
Npage.  This long page may have been intended by the sender or it may have been
Punintentional
 sometimes two or more pages are fed through a fax machine as one
page.
RIn either case print breaks will be added automatically to show where the fax page
Qwill be broken when printing.  These print breaks may be moved (within limits) so
Pthat they are positioned in appropriate places
 such as between paragraphs.  To
4move a print break, simply drag it another position.
New Century Schlbk
Receiving
 FaxView
H%Receiving Faxes
 FaxView Application
HNNew print breaks may also be created.  This allows adjacent print breaks to be
Pmoved more freely.  To create a print break, simply drag one of the print breaks
Sfrom the edge of the fax page.  Alternatively, hold down the Option key and drag an
9existing print break in the content area of the fax page.
  NOTE:
KClicking the Print Breaks button or changing the selection in the View menu
 will hide all print-break lines.
File Menu Commands
MMost of the File menu commands work just as they do in any Macintosh program.
QThe
 command is used to open documents,
Close
 is used to close documents,
Page Setup
 and
Print
 commands are used to configure and print documents,
+and
 is used to quit the application.
Edit Menu Commands
TFaxView supports copying all or a portion of a fax to the clipboard for pasting into
Sother applications.  The clipboard contents may also be viewed directly in FaxView.
NOTE:
KWhen copying a selection, the current viewing size of the selection will be
used for the copied PICT.
View Menu Commands
SThis menu is used to select viewing options for the fax.  These options may also be
8selected by clicking on their buttons in the button bar.
Precise Bitmap Alignment
NWhen Precise Bitmap Alignment is selected, the fax will be drawn to the screen
Tusing an integral scaling factor.  The fax will look better and display more quickly
9with this option
 particularly at 300% scale or greater.
Precise Measurements
RWhen Precise Measurements is selected, the fax will be drawn to the screen using a
Yprecise, most likely fractional, scaling factor.  The size of the fax page on screen will
Obe more accurate but the fax image will show more jagged edges and display more
.slowly, particularly at 300% scale or greater.
Print Breaks
MChoose Print Breaks to show page printing breaks based on the current printer
Sselection and settings.  Print Breaks show where the currently viewed fax page will
Zbe broken if it is too large to fit on one printed page.  If the fax page is only a little
Alarger than the printed page, the fax page will be scaled to fit.
New Century Schlbk
Receiving
 FaxView
H%Receiving Faxes
 FaxView Application
Page Breaks
OChoose Page Breaks to show or hide fax page breaks.  Fax page breaks show where
-breaks occurred in the original received fax.
Smooth
RChoose Smooth to enable smoothing, a process which displays extra grayscale colors
Tinstead of full resolution.  This gives faxes viewed at less than 300% more fidelity
Sand makes them easier to read.   Smoothing is only available on color monitors, and
Ris the default setting if the main display is color-capable.  To view in black and
white, deselect Smooth.
Mail Menu Commands
RThe mail menu is used to access the features of PowerTalk to resend faxes to other
recipients.
Add Mailer/Remove Mailer
NChoose Add Mailer from the Mail menu to add a standard PowerTalk mailer to the
Nviewed fax document.  Add Mailer will be replaced in the menu by Remove Mailer
Pwhich can be used to remove the mailer.  When a fax has been addressed using the
Kmailer it can be resent as a fax or forwarded to another PowerTalk service.
LThe mailer allows you to type in subject information, add recipients, attach
Renclosures, and routing of the document.  PowerTalk will send the document to each
Precipient using the preferred method for each address.  When sending to multiple
Precipients, it is important to select multiple formats in the Send dialog.  Each
QPowerTalk service will then be able to use its preferred format for best results.
SChoose Send to send the fax to the addresses listed in the mailer.  When sending to
Sa STF PowerFax electronic address, it is best to use STF Fax format for the letter,
Vas it will eliminate the need to re-image the file.  When sending to any other type of
Paddress, it will usually be best to select Snapshot format, which will allow the
Vrecipient to view the letter without the FaxView application.  If the fax will be sent
?using multiple PowerTalk services, both formats should be used.
Forward
NChoose Forward to add new recipients to whom the fax should be forwarded.  The
Jpreferred format is STF Fax format, which requires that the recipient have
NFaxView to view the document.  Faxes may also be forwarded in Snapshot format,
Lwhich will allow them to be viewed by a recipient who does not have FaxView.
New Century Schlbk
Custom CoverPages
Custom Cover Pages
QAn unlimited number of custom cover page PICT files may be created and stored for
Puse with STF PowerFax
.  However, only one may be selected at any given time for
Teach location.   Please see the section on Configuring PowerFax software for details
of selecting a cover page PICT.
NA cover page may contain two types of elements.  Graphics are always constant.
QText may include constants such as the labels (
Date:,
From:,
 etc.) and
Svariables or
attributes
 which represent
values
 that the application or the user
;supplies, such as the actual date, and address information.
SAttributes consist of three parts:  Braces and parenthesis
 used to begin and
Send;
Filler
 (hyphens
) used to widen the allotted field; and a
Variable Name
Qused to specify which application or user-supplied information should be used for
9the attribute
Value
 which is to be included on the fax.
Creating a Custom CoverPage
LNew cover page PICT files may be created using any graphics program that can
Xsave a file as a PICT.  It is possible to start from scratch and create the entire file,
Obut the recommended method is to modify a copy of the included template file as
follows:
)Open the STF folder in the System Folder.
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""""""
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ff33ff
ff3333
33ffff
33ff33
3333ff
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SSelect the Template Cover Page file and choose Duplicate from the File menu to make
a copy.
POpen the Template Cover Page copy file with a graphics program.  The sample page
9contains several different PICT elements and text fields.
PUsing the graphics program, move, delete, replace, paste in, or draw the desired
Pgraphics on the document.  Graphics may be over-written with text if that is the
desired effect.
New Century Schlbk
CoverPages
H%Receiving Faxes
 FaxView Application
Note:
HComplicated graphics, or a large number of graphic elements may increase
Lthe imaging time required to convert the cover page to fax format, causing a
Odelay in transmission.  If the imaging process seems to be taking too long, try
modifying the graphics.
WLabels will appear on the fax exactly as they appear in the PICT file.  Attributes will
Tdraw information from various sources, placing the current information on the fax at
Wthe time of transmission.  All of the available Attributes are included on the Template
YCover Page, but it is not necessary to include all of them in a coverpage.  Any attribute
.may be removed from the cover page if desired.
S)JR#
 S9Nr#
PLabels and attributes may be rearranged or removed, font, size and style changes
Vapplied, and attribute field widths adjusted by inserting or removing hyphens
 from
the attribute.
New Century Schlbk
CoverPages
H%Receiving Faxes
 FaxView Application
Using Attributes
MThe cover page attributes use information from various sources, including the
LPowerTalk Key Chain, the Smart Dialing info page, the Mailer, and Electronic
.Address information from the Personal Catalog.
Arranging Labels and Attributes
OThe text field containing the labels and attributes may be moved, rearranged or
Sbroken into separate fields.  Different fonts, sizes and styles may be used for the
Qlabel and the corresponding attribute.  The label  may be changed or replaced but
Nthe attribute variable name must always be spelled exactly as in the template.
Modifying Attributes
SAttributes must always be entered as they are in the template.  The proper form is:
{(-x-)}
  where
 is replaced by a variable name (hyphens are optional
 see next
    section).
Attribute Field Width
RThe width of each attribute field can be adjusted by inserting or removing hyphens
.  The hyphens are very useful for laying out the cover page but will not appear on
Uthe fax when sent.  The horizontal space available for the
Value
 on the fax page is
Bdetermined by the length of the attribute field on the cover page.
Text Wrapping
UWhen a large font size is selected or a long string of text is entered for one of the
Uattributes, the excess text will be wrapped to the next line.  Wrapping will continue
Nuntil the entire value is displayed, or the next text item on the CoverPage is
Ureached, whichever comes first.  If the entire value cannot be displayed, an ellipsis
 will indicate the contents have been truncated.
PThe following picture shows the Template CoverPage as sent with attribute values
Ufilled in.  Note that the
Also to:
 field has been wrapped to an additional line and
Ttruncated.  The
Subject:
 field has been wrapped to an additional line allowing the
complete value to be displayed.
New Century Schlbk
CoverPages
H%Receiving Faxes
 FaxView Application
  Note:
JText always over-writes graphic elements on the Cover Page, but never over
 writes or moves down other text.
HRText wrapping permits the Subject field to be used for sending a short note (up to
Othe PowerTalk 128 character limit) on the cover page.  The width of the Subject
Qattribute and the space available below it before reaching the next text item may
,limit the actual usable length of the field.
New Century Schlbk
H&Using Other Communicatons Applications
H'Using Other Communications Applications
HWhen using PowerFax with other communications applications a few special
=configuration steps are necessary to ensure proper operation.
Sharing the Serial Port
MWhen PowerFax is set to receive faxes, it must keep the port open and monitor
Gcontinuously for incoming faxes.  This can create a conflict with other
Kcommunications applications, such as Apple Remote Access (ARA) or PowerTalk
SDirect DialUp Mail (DialUp), that also need to monitor the port for incoming calls.
HPowerFax, ARA, and DialUp are referred to as
Server-Type
 applications.
#The solution to these conflicts is
Line Manager
, a PowerFax component which
manages the
actual
)#" serial port and creates separate
logical
 ports (fax, data, and
H.voice) for different Server-Type applications.
IMPORTANT NOTE:
ILine Manager relies on advanced features of certain modems to distinguish
Ibetween various types of incoming calls.  You must have a modem with this
#capability, usually referred to as
Call Discrimination
Adaptive Answer
use Line Manager.
With Line Manager
LLine Manager allows the Macintosh to automatically receive fax, Apple Remote
KAccess (ARA) or DialUp calls, and voice messages with a shared modem.  When
PLine Manager is available, any attempt by ARA or DialUp to make an outgoing call
;will be put on hold until the fax transmission is complete.
Line Manager creates multiple
logical
)$# serial ports which share the same
physical
HMport.  Each logical port simulates the behavior of a physical port.  Thus, an
Papplication can use a logical port in the same way it would use a physical port.
MBecause each logical port is associated with certain types of  communications
Qapplications, Line Manager can direct an incoming call to the appropriate logical
Wport based upon the type of call.  Only one logical port can be be in an active session
Q(using the modem) at any time.  The other logical ports will block any attempt to
Ouse the modem.  This ensures that an application
s connection with the modem is
=exclusive, and will not be interrupted by other applications.
EXAMPLE:
 Line Manager creates an ARA Port
)that can be used for ARA or DialUp.  When
NLine Manager detects an incoming data call, it will direct the call to the ARA
'Port, allowing ARA or DialUp to answer.
IMPORTANT NOTES:
 Only one Server-Type application may be actively monitoring the ARA Port
to answer incoming calls.
 Line Manager allows access to the modem for outgoing calls on a first-come,
Pfirst-served basis, making other applications wait for the port if it is in use.
New Century Schlbk
 !Other Communications Applications
H&Using Other Communicatons Applications
HTLine Manager will handle port/call transferals differently depending on the relative
    awareness
Iof the application.  At the time of publication, only ARA and DialUp were
H)compatible with Line Manager for incoming
%data calls.  Please check the Release
Notes
Jin the PowerFax
 folder for the latest compatibility information.  For the
HFpurpose of this explanation, applications are divided into four types:
Type 1
Q  Line Manager-aware fax & voice clients.  These programs negotiate directly with
XLine Manager to request the port for outgoing calls.  Incoming calls are routed to these
applications by Line Manager.
Type 2
J  Apple Remote Access and DialUp.  Although unaware of Line Manager, these
applications use the
Serial Port Arbitrator
)r) to release the port when the application
9is not using it.  Line Manager creates a logical ARA Port
that appears to be a normal
Rserial port, so ARA and DialUp have no idea that their access is being controlled.
Type 3
N  Unaware applications (such as AppleLink or MicroPhone
) that know how to use
Rthe Macintosh Communications Toolbox (CTB).  This type includes  applications such
Mas Compuserve which use CTB connection tools.  Line Manager creates a logical
VPort for these applications.  When one of these applications attempts to use the port,
TLine Manager will release it for use, if the port is available, or simulate a
+(disconnected) line, if the port is in use.
Type 4
O  Unaware applications that do not support the Macintosh Communications Toolbox
X(do not provide an option for port selection).  These applications will be forced to use
Vthe Data Port and treated like Type 3 applications.  Using this type of application is
Udiscouraged, as they sometimes fail to close the port properly after use
 disrupting
Goperation of Line Manager (or the entire system) and forcing a restart.
Set-Up Options:
UConfigure other Server-Type applications, such as ARA or DialUp, to use the ARA Port.
GNon-Server-Type applications should be configured to use the Data Port.
Without Line Manager
+Only one Server-Type application (PowerFax
PowerTalk Direct DialUp
HOMail) may remain active.  Non-Server-Type applications such as MicroPhone
 that
Odo not need to monitor the port continuously may be used to make outgoing calls
>when PowerFax is active even if Line Manager is not available.
Set-Up Options:
IWhen using the Apple Express Modem:  The Express Modem implements its own
Vfeatures, similar to those of Line Manager, for call discrimination and sharing of the
Pserial port.  When using the Express Modem more than one Server-Type application
Smay remain active.  With the Express Modem connected to the GeoPort, configure data
0communication application(s) to use the GeoPort.
SOtherwise, only one active Server-Type application may be used. Other PMSAM
s, like
SPowerFax, can be made inactive by unchecking their boxes in the
 command in
the Finder
s Special menu.
New Century Schlbk
 !Other Communications Applications
H&Using Other Communicatons Applications
Turning On Line Manager
When you install PowerFax
6software, the Line Manager will default to Off even if
HPyour modem is able to provide the necessary call discrimination.  To enable Line
 Manager, install PowerFax, then:
KClick the
Other settings
 button on the Outgoing info page of the PowerFax
Dconfiguration dialog in the Key Chain.  Select the Connection panel.
TClick the On button for Line Manager.  (If your modem does not support Line Manager,
this button will be inactive.)
RIf you are using Apple Remote Access (ARA), open the Remote Access setup panel and
uncheck the Answer calls
4checkbox.  You should do this any time you turn Line
VManager on or off.  This will prevent ARA from trying to open the modem port after the
Srestart (which would prevent Line Manager from accessing and controlling the port).
ARA can be set to answer again
after
 the restart if Line Manager
is to hand-off calls.
NOTE:
EWhen using DialUp, select
 from the Finder
s Special menu and
Kuncheck its box to disable it because it has no option for
not answering.
;After restarting, it will need to be re-enabled to be used.
Restart your computer.
QIf you have ARA or DialUp, open the
connection
 setup dialog box, and select ARA
SPort in the port selection panel.  After selecting the logical ARA Port, you may re
Cenable answering if you like, or originate calls whenever you wish.
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H>To use any other communications application with Line Manager:
Open the application.
ZFind the port selection option in the application
connection
 dialog.  This dialog will
Nlist all available ports registered with the Macintosh Communications Toolbox.
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New Century Schlbk
 !Other Communications Applications
H&Using Other Communicatons Applications
Configuring Line Manager
MLine Manager service is configured in the Connection Settings panel, which is
Qaccessed by clicking the
Other settings
 button in the Outgoing info page of the
OSTF PowerFax service in the Key Chain.  This panel is used to turn Line Manager
Aon or off and to select the actual serial port it should control.
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UThe available ports are listed.  If Line Manager is turned on, the icon of the actual
Aport it is controlling will be replaced with a Line Manager icon.
IMPORTANT NOTE
GIf you are using a PowerBook, the port icon will not be replaced if the
internal port is selected.
HPIf your modem supports Line Manager, the On/Off buttons will be activated, and a
Nmessage will appear in the status box indicating that Line Manager may be used
Pwith your modem.  If the modem is able to use Line Manager, but it is not active
O(perhaps because the modem was turned off) an Activate button will appear above
Tthe status box.  Click the Activate button to enable Line Manager.  If activation is
&successful, the button will disappear.
PIf your modem does not support Line Manager, a message will appear in the status
Qbox indicating that it is not available, and the On/Off buttons will be inactive.
Line Manager Errors
IIf Line Manager encounters a problem trying to communicate with the modem
M(usually because it is turned off or incorrectly connected) a message will be
Sdisplayed.  Perform the action suggested in the dialog to remedy the problem.  Then
Bopen the Connection Settings  panel and click the Activate button.
New Century Schlbk
PowerFax Error Codes
PowerFax Error Codes
OWhen PowerFax encounters an error in sending a fax the error is reported to the
RMailbox In Tray.  There are two types of error reports:  Mailbox errors and Letter
errors.
Mailbox Errors
MErrors that involve the interaction of the PowerFax gateway and the PowerTalk
Ssystem software are reported in the Mailbox In Tray or Out Tray as explained in the
Status
 In Tray and Out Tray
 section.  An error icon will appear in the upper
Tright corner to indicate a problem sending the letter.  Click the icon to review the
?problem report for the services that have encountered an error.
1There are three kinds of PowerTalk Mailbox error:
Correctable Errors
LOperation of the STF PowerFax Gateway will be suspended until the problem is
Ncorrected and the Resolve button is clicked.  Restarting the computer may also
Qresolve some problems, but the error message will remain until the Resolve button
is clicked.
Informational
NOperation of the STF PowerFax Gateway is not suspended.  Action is usually not
Qrequired.  Clicking Resolve will make the message disappear, but has no effect on
the reported problem.
Warning
NOperation of the STF PowerFax Gateway is not suspended.  Action may or may not
Tbe required.  Clicking Resolve will make the message disappear, but has no effect on
the reported problem.
Letter Errors
LLetter errors are reported verbally, if possible, or as a number code in the
OPowerTalk Mailbox for returned mail that could not be transmitted to the proper
Precipients.  A thumbs-down icon will appear next to each failed recipient in the
returned document
s mailer.
.To determine the reason for a returned letter:
ZLocate and select the failed letter in the Mailbox In Tray.  Failed letters will have an X
through the icon.
New Century Schlbk
Error Codes
PowerFax Error Codes
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WDouble-click the failed letter.  A thumbs-down icon will appear next to the name of the
failed recipient addresses.
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[ Double-click the failed recipients to open the error dialog box, which will contain either
#a verbal or a numerical error code.
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HIThe solution to many common PowerFax errors will be included in the error
Qdescription.    Occasionally, PowerFax will be unable to provide a verbal report.
UInstead, a numerical error code will appear in the error dialog.  A table of specific
3PowerFax error codes follows later in this section.
NOTE:
JError codes between -1 and -24999 mean an Internal program or system error
Goccurred.  The suggested corrective action is to restart the Macintosh.
New Century Schlbk
Error Codes
PowerFax Error Codes
STF PowerFax Error Codes
Error  #
Problem
Required Action
-25027
Failure to train.
'Either the phone connection was poor or
*a fax compatibility problem exists.  Check
%conditions at the remote site and try
sending this letter again.
-25029
The remote fax machine did not
"confirm reception of the last page
of this letter.
?*Check if the entire letter was received by
&the remote site.  Resend if necessary.
-25030
Failed to hang up the phone
    properly.
?*Check if the entire letter was received by
&the remote site.  Resend if necessary.
-25031
The transmission was stopped by
"the remote fax machine.  It may be
jammed or out of paper.
?&Contact the remote site and verify the
condition of their fax machine.
-25032
The remote fax machine did not
support high resolution faxes.
?#Try selecting low resolution in the
Outgoing
 information page of the STF
(PowerFax key (a part of your Key Chain).
Then send this letter again.
-25033
The remote fax machine is
incompatible with the present
    settings.
?(Try lowering the fax send speed (located
$in the Fax Modem panel of the
Other
#Settings
 dialog, on the
Outgoing
$information page of the STF PowerFax
%key, a part of your Key Chain).  Then
send this letter again.
-25034
Dialed the phone, but no fax
machine answered.
?%Make sure the phone number is correct
and send this letter again.
-25035
)L Dialed the phone, but the number
    was busy.
?%Make sure the phone number is correct
and send this letter again.
-25036
)L Dialing failure.  Error returned
from modem on dial command.
?%Make sure the phone number is correct
and send this letter again.
-25037
Dialing failure.  The phone was
ringing when dial command was
sent.
Send this letter again.
-25038
Unable to communicate with
remote fax machine.
?&Contact the remote site and verify the
%condition of their fax machine.  Then
send this letter again.
-25040
User aborted
transmission/reception.
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New Century Schlbk
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